**While your pet waits for the doctor to work them in to their schedule, please know they are getting plenty of attention from our staff throughout the day! Whether that be for potty walks, pets, scritches, kisses or full on conversations-our staff will love your babies as you do. Think of it as a pre-COVID workday when your pet used to be at home, but instead they are surrounded by friends, new smells, and plenty of entertainment.
***If your pet does not do well in this type of situation, or is prone to anxiety, this appointment type may not be for you and that is ok! We can schedule a regular appointment, it just may take some patience to accommodate this with our schedule.
We’re offering curbside check-ins from your car for your appointments. Call 619-460-3100 when you arrive for your appointment, we will put you in touch with one of our technicians who will touch base with you regarding your online intake form and reason for your visit. The technician will then come and escort your pet to our treatment area for the veterinarian to perform a thorough examination. Our veterinarian will then communicate via phone to discuss their findings and develop a plan for treatment. We will not proceed without touching base with you first. For this reason, we ask that you be available by phone during your appointment. Rest assured we are still giving all the (owner approved) treats, hugs, kisses and cuddles to all your fur babies while they are with us! We understand it is a weird time, and we treat every one of our patients as if they were our own pet.
We’re offering drop-off appointments. You can drop your pet off and come pick them up later in the day. Please let us know if you would prefer this option so we can best schedule you a time. We ask that you are available by phone so that you can speak with our technicians and veterinarians regarding your pet’s health needs.
